General Information
1What types of antiques do you specialise in?
We specialise in a wide range of antiques, including 19th century English and French furniture, porcelain, clocks, jewellery, silver, objets d’art, glassware, art, and more.
2Are your antiques authentic?
Yes, we take authenticity very seriously. Each item in our collection is guaranteed genuine. If we procure a piece that is a quality reproduction, it will be clearly stated.
3How often do you add new items to your collection?
We are constantly buying items so be sure to check our website frequently or subscribe to our newsletter to stay updated on our latest arrivals. The best place to see our new arrivals is on our Instagram stories so please head over and give us a follow!
Services
1Do you offer appraisals for antiques?
Yes. We provide professional written appraisal services for antiques with a value of over $500. A single item valuation is $95, or multiple pieces can be valued for $65 per item.
Verbal valuations can be done if you bring items into our store. Cost for up to 5 pieces (not including anything in writing) is $25. An appointment is necessary for this service and can be made by calling us on 03 5443 7279. Whether you're looking to sell, insure, or simply learn more about your antique, our experts are here to assist you.
2Do you offer restoration services for antiques?
While we do not provide restoration services ourselves, we can recommend trusted professionals in the field to help restore your antique treasures.
3What about estates?
We encourage people with larger estates and furniture to email us through pictures of their items to info@valentinesantiques.com.au and include the item’s location and a contact phone number. If a site visit is necessary for valuation purposes, a $180 service fee per hour (minimum 1 hour) is applicable for a verbal assessment within a 25km radius of our store. If you are further afield, please contact our store. We do not charge to have a look at items that you are wanting to sell to us.
Buying and Selling
1Can I sell my antiques to your store?
Yes, we are always interested in purchasing quality 19th century antiques in good condition. Feel free to reach out to us via email info@valentinesantiques.com.au with details, location, your phone number, and photos of the items you'd like to sell, and we'll be happy to discuss further. Depending on the items, we can offer a pick up service in the Bendigo & Melbourne areas.
2Do you offer gift certificates?
Yes, we offer gift certificates that can be redeemed in store. They make perfect gifts for antique enthusiasts! Call us to purchase over the phone, or come into our store. Gift certificates are not currently available to be purchased or redeemed online.
Shipping and Delivery
1Do you ship internationally?
Yes, we offer international shipping for many of our antiques and art. Please contact us for a shipping quote.
2Do you deliver locally?
Yes, we can arrange local delivery (within 25km of our store) using our trusted carriers. Price is usually under $100, but please contact us for more specific quotes and let us know if there are any access issues (eg. stairs etc.)
3Do you deliver further afield?
Yes we do! We deliver to Melbourne every Monday, and can also arrange our carriers to deliver Australia wide. Please ask us for a specific quote.
Visiting the Store
1Can I visit your store in person?
Absolutely! We welcome visitors to our Bendigo store to explore our vast collection in person. We can be found at 16-22 View St., Bendigo, Victoria 3550.
2What are your store opening hours?
Tuesday to Saturday 10am – 5pm, Sunday 11am – 4pm, Mondays closed. We also open on some public holidays but please check our Google Business profile or social media accounts for up to date information.
Payment
1What payment methods do you accept?
We accept various payment methods, including major credit/debit cards, bank transfers, and cash for in-person transactions. We accept card payments both online, in store, and securely over the phone.
Staying Connected
1How do I subscribe to your newsletter?
Go to valentinesantiques.com.au/#newslettersignup or fill-in the Newsletter Signup Form at the bottom right of this page. We won’t spam you! We send out a fortnightly email showing our new arrivals and upcoming events and exhibitions.